Testimonials

Emily

I had a terrific experience working with Missy and Jason Improta to purchase a home in Calabasas.  They are incredibly responsive, tech savvy and go out of their way to do as much as they can to mininimize the hassle for their clients.  Missy did an excellent job building rapport with the Seller which got my offer in the door and accepted.  She is highly personable and has good instincts about how to approach negotiations.
Throughout the process, I felt both Missy and Jason’s top priority was getting a good deal for me and meeting my expectations vs. just trying to get the deal done. For example, they advised me to hold off on signing one of the contingency waivers because they wanted to confirm some information with escrow.
Both Missy and Jason understand how to work efficiency with busy clients who work full time and are trying to squeeze in a real estate transaction on the side. They are highly responsive on text, email, phone and use DocuSign to avoid their clients having to hunt down fax machines.  They even arranged for moving boxes to be delivered to my new house and got me a thoughtful gift which was tailored to my specific needs.
They were thorough, diligent and a pleasure to work with.  They understand the local market well.  I highly recommend the Improtas!

Susan

As I was making the move from out of state back to my home state 30 years later Jason and Missy Improta were the perfect realtors for me. They were very knowledgable of both west side and Calabasas property and never tired showing me many, many homes. Missy listened to all my needs and what I loved most. After narrowing my scope to Calabasas she was forever patient for months as I came back and forth from out of state to look at property. When the right house came on the market we were there at the brokers open and in a tough negotiation with a bidding war within three days. In the end I have my dream home. I cannot thank Jason and Missy enough for the expertise, ability to listen and hear, and their help in me finding my dream home.

Jim and Kate

“Missy and Jason Improta are truly are rare find. My fiancee Kate and I decided to started looking for a condo with Missy in the beginning of 2008. After seeing a bunch of places, we realized that we weren’t ready to commit. Even though we had been working with Missy for a while (and taking up a lot of her time!) she had no problem putting our search on hold. She kept in touch and continued to keep us informed of new places that hit the market for the next few months.

When one the Improta’s listings caught our eye, Missy helped us to jump on it. Within a day, we had seen the place, fallen in love and put in an offer. Since our place was a bank owned property, there were a lot of extra “unusual” steps that needed to be taken during the purchasing process. Missy handled it all beautifully, and put our minds at ease throughout the whole time period. Through the use of constant communication and updates, we never felt overwhelmed or out of touch. And when things got down to the wire, Missy put the pedal to the metal and made sure everyone was onboard. We closed right on time, and with absolutely no headaches.

We are now the proud owners of our first new condo, and at a price that made even our loan agent wonder how we did it. Look no further for your real estate needs- The Improta’s have your back!

Many thanks,

Jim and Kate”

Peter and Chris

“Dear Missy and Jason,

We cannot thank you enough for selling our home in ONE DAY! Your excellent follow-through skills, friendly and professional communication style, and negotiation expertise helped us sell our house quickly and at the PRICE we wanted!

Our experience with you has been AMAZING! Thank you so much for making our home selling experience so EASY!

Sincerely,

Peter and Chris”

Mark and Charlotte

“Missy and Jason were absolutely fabulous in our move to LA!

We met them at an open house and we explained our that we had a week to look for housing for our contemplative move to LA. We did not have a Realtor and asked if they would help us during the week. They said yes and because of them we’re in LA!

Not only did we find a great condo in a great area, they hooked us up with great support people for the financing. Their network is superb.

Missy and Jason worked with us and supported us during every step of the process.

You won’t find better Realtors!

When time comes to sell our place, Missy and Jason will be our Realtors!”

Nicole

“I want to thank you both for all of your help with the purchase of my new condo. This home purchase was full of surprises-to say the least. I truly appreciate how you handled the situation; you kept on top of everything and protected my interests through every step of the ordeal. For this I am eternally grateful. I apologize for the countless hours that you spent dealing with the issues that arose while in escrow; I wish that it had gone a bit smoother. But I’m satisfied that it all came together in the end.

I’m very pleased with the condo and think that I made a great choice. Thank you for your patience over the last few months, I know that we saw every condo in my price range in the LA area, and you were very accommodating of my hectic schedule. It was quite a shock, coming from the East Coast; to see what half a million gets you. This was a very large purchase for me, thank you for helping me to make a great decision.

I really appreciate the gift card to the home depot; thank you so much. It will really come in handy in the months to come as I personalize my new home.

It has been a pleasure working with you. I will definitely refer friends and coworkers to you as they begin to look for homes in the area. I wish you both much success and happiness.”

Doug, Annie, Dawn, and Kim

“Melissa and Jason Improta were our realtors on our first purchase. I had found Melissa and Jason when my wife and I were looking for a place of our own on the West side. When a partnership opportunity came up, we called Melissa and Jason. We were a total of four partners and we found a four-plex that we wanted to purchase near down-town Los Angeles. Melissa drove us down there on numerous occasions and helped guide us through a difficult and lengthy process. Melissa was tough and persistent with the selling agent and got us what we wanted. I still call her with questions and she gladly comes to my rescue. I’ve referred Melissa and Jason to friends and I can’t wait to have them help us with our next purchase.”

Peter and Chris

“Moving from Chicago was really difficult but our home buying experience in California turned out to be a very pleasant one. We appreciated how you listened to our needs while we were looking for the perfect home and community. Not knowing much about California, you guided us in the right direction and were able to match our needs with the community. You made us feel comfortable to trust you and your honesty was key. Thank you for your responsiveness in getting answers to our requests. We sincerely thank you for an enjoyable home buying experience. It was really a pleasure working with both of you!!!”

Chris and Mason

“What my husband Chris and I loved about Missy and Jason was the fact that they truly listened to what we wanted!

We wanted a home that was not “suburbia”. We wanted something unique and different in style and not a homogenized looking tract home! We also wanted to be surrounded by nature, but not too far from restaurants, the market, etc. To make it even more challenging for them, we had a strict price range! They TOTALLY came through for us and we got it ALL! I absolutely would recommend them to anyone looking for a home!”

Josh

“I needed a no-nonsense, aggressive and smart agent to take my instruction, offer advice and close the deal. Given my background as an agent in a different profession, it was interesting to feel a comfort level like I did with Missy Improta. Missy listened, advised, executed and even followed-up after the sale for me. I’m proud to call her my agent, and I look forward to our next transaction.”

EJ and Becky

“Working with Missy and Jason was a great experience. During the peak housing market, we found our ideal house. The day that the seller’s realtor accepted offers, there were 10 potential buyers. Missy and Jason gauged the arena, and positioned our offer to stand out from the crowd. Two counter offers later, as the buyers were narrowed down, we were awarded the purchase. Missy and Jason managed us through the rest of the paperwork and inspections, making this process both easy and successful for us. I truly feel we couldn’t have done it without them. ”

Rochelle

“My experience with Melissa and Jason was amazing.

They bent over backwards to make sure that everything was taken care of, so I didnt have to worry about anything. I came away with not only a great house, but some awesome friends as well.”

Sandra

“Missy and Jason made my coast to coast move seamless. Purchasing a home in Los Angles from South Florida was a daunting task. Missy and Jason made it as easy as buying the house next door. I flew in for three days to find a home. Not only did we find a home in the very competitive Santa Monica area, we had a signed contract after the second day! There are the perfect team; organized, prompt, knowledgeable and even fun to work with! Their professional services didn’t stop after the contract was signed, they worked diligently throughout the entire escrow period to insure the transition was smooth and uncomplicated. Even after the closing, Missy and Jason are still assets, showing me around town and pointing out great local spots. It goes without saying, if you need a home, Missy and Jason are the best!”

Howard

“I wanted to take a moment to let you know how much I appreciated working with you in the purchase of my new home. As you are aware, I work with many Real Estate agents in the course of my normal business activities, but I was extremely pleased with the professionalism, organization, and hard work you exerted on my behalf. Your tireless endeavors and your listening to my needs eventually made it possible to locate a home in the most difficult of markets. I would highly recommend the Improta team to friends and family and would use the Improtas’ again to assist with my next purchase or sale.

Thank you again”

Ann & Mike

“It was such a pleasure working with Missy and Jason! They are easy to communicate with and always responsive and timely. As a team Missy and Jason compliment each other wonderfully with their skills, talents and personalities. They made the process of finding and getting our home much easier than it could have otherwise been. We are so happy they were recommended to us. We have recommended them to friends and we will definitely work with them again when the time comes.”

Jonathan & Minerva

“Missy and Jason were wonderful! We were first time homebuyers and really needed guidance, support and patience. They took very good care of us! Both Missy and Jason took the time to review listings with us, visit the homes and go through all the paperwork and explain everything in detail. The whole transaction went smoothly! Not only did they get the job done, it was an absolute pleasure to work with them. They understood our needs and we developed a great rapport.”

Brian & Skye

“Purchasing a home was one of the most important and personal purchases of our lives. It was an experience unique to us. Missy helped us to make this important decision professionally, as well as with consideration and understanding. In these busy times we all need to simplify our lives as much as possible. Missy helped achieve that for us by taking the stress out of the home buying process.”

Geoff

“Missy’s attention to detail and customer service were outstanding in every way. Buying property in Los Angeles County is a challenging task these days, but Missy’s aggressive and timely action put me in the best possible situation. Her knowledge of the area and the prevailing conditions was extremely helpful in getting me the property for my requirements. She knows what she is doing, and knows what her clients need. When it comes time to sell this property and move on, Missy will be getting the business.”

Bill

“Dear Missy, I just wanted to let you know how pleased I was with your exceptional service. Although I have purchased property in the past, I was never given the level of courtesy and professionalism that your office has provided. Your exceptional knowledge and commitment was clearly illustrated by your attention to detail and honesty in presenting information relevant to my purchase. Missy definitely showed her dedication and commitment by working closely with me and taking the time to listen to my concerns. Knowing that I can be a somewhat demanding person, I can say with confidence that if you plan to sell or buy property, Missy Improta is the kind of trustworthy person you would want on your team.”

Hannelore

“It was impressive to work with such knowledgeable, organized and well educated people. They listened and found exactly what I wanted in the right area!”

Nick & Lauren

“Missy was tremendous, she really treated me like family and rendered home buying painless, even while I was in another city. She was instrumental in keeping me constantly updated. I am very satisfied with my condo and the price I paid. I definitely know who I am going to when it is time to sell!”

Bill

“It was such a pleasure working with Missy. When my company was bought out, I was somewhat confused as to what I would do with regard to housing in my new city. My neighbor, who also happens to be a RE/MAX Realtor, referred me to Missy at the Santa Monica office.

Indeed, within an hour I had a call from her and she began emailing me listings immediately. She assured me that she could work with me and accommodate my special needs using primarily email to communicate.

After this experience, I feel very comfortable in recommending Missy to any of my associates. She certainly worked hard for me, allowing me to get a beautiful new residence in my new city with a minimum of effort and time on my part. Thanks again for your help.”